Crew Focus in Mallorca
Day in the Life: Diary of a Stewardess
With Courtesy of Erica Lay & The Mallorca Bulletin. #25/1103.
Erica Lay owner of EL CREW International Yacht Crew Agency http://www.elcrewco.com/ erica@elcrewco.com
06:00 – Rise and Regret
Bleary-eyed and already sweating. It’s going to be 34 degrees today and we’re anchored off Ibiza, which means the UV index is at skin-sizzling levels and the chief stew is already on her third espresso. I start my day with a silent prayer to the gods of lint rollers and linen spray.
07:00 – Breakfast Bingo
The guests want “something light.” Translation: seven kinds of fruit cut into exact geometrical shapes, almond croissants flown in from Paris, oat milk that we just realised expired last night (there’s only one brand they like and until today didn’t want it), and a cucumber sliced in a way that apparently only the former chef on that other boat knew how to do. Also Greek yogurt, some local honey “can you just go grab some from a farm shop or something?” (we’re at anchor), pancakes and bacon. And guess who’s got to tell the chef? Me. Yay.
08:30 – Laundry Round One
Eight towels, five bikinis, four kaftans, and one pair of board shorts with mysterious pink stains that I’m just going to ignore and toss into a delicates bag, all from one couple. The Miele washing machine beeps at me in German. I pretend not to understand and hit ‘Start’ anyway.
09:45 – Hydration Hysteria
Guests request eight still, six sparkling, four room-temp, two on ice, and one infused with chlorophyll and remorse waters. None will be drunk. Every single bottle will be left sweating on a table and then passive-aggressively complained about later.
10:30 – SPF and Stains
Clean the ridiculously shiny aft deck table. Again. I polished it before breakfast. Then I polished it after breakfast. I will polish it again in an hour. Every handprint is a personal insult. Every greasy paw mark from SPF 50+ is a battle scar. I could identify each guest by fingerprint at this point.
11:00 – Nap Ninja
Chief stew sends me for a power nap. Out cold in three seconds, achieve 29 glorious minutes of snoozle. I’m now better at sleeping to order than the military.
12:00 – Lunchtime Chaos
Salad for the ladies, three steaks for the lads. One child demands pasta shaped like dinosaurs. When informed that we have no dinosaur pasta, he cries. I cry internally. We agree on spaghetti but only if I arrange it like a volcano. I comply. Chef watches me get elbow deep in tomato sauce creating Mount Vesuvius, whilst filming it for his TikTok with a running commentary.
14:00 – Bedroom Ballet
Turndowns and towel swaps. I fluff pillows with military precision. I spritz lavender pillow mist like it’s holy water. I find a soggy sock under a guest’s mattress. I retrieve it with barbecue tongs and throw it into the angry Miele.
15:00 – Laundry Round Two
Someone’s used three towels to lie on for 15 minutes. They are now “wet” and must be washed. The chief stew just ironed 24 napkins that are unlikely to survive the first course.
16:00 – Stain & Blame
Emergency spot-clean of a wine spill in the salon. The culprit blames the “rough seas.” We haven’t so much as listed a millimetre in four hours. However, I smile and nod sympathetically.
17:30 – Sundowners & Shenanigans
Ten glasses polished. Ten more polished again because someone walked past and breathed near them. Tray service with mini crab cakes, which the guests say smell weird. They ordered them. Yesterday. And loved them. Chef laughs and puts them out for crew. They’re delicious. I’ve eaten seven.
19:00 – Dinner, Drama & Dress Codes
The theme is “Mediterranean chic.” The guests are all dressed up and we’ve changed into our evening uniforms which are not chic, or Mediterranean. The sun’s still screaming and we’re in black. Guests want five courses and want them fast so they can go ashore and go clubbing. Someone drops a knife. Someone else drops a glass. I drop the will to live. Face starting to ache from all the smiling. Sweat is gathering on my top lip like an unflattering moustache.
22:30 – Turndown Time
Remove chocolate wrappers from pillowcases. When did they have time to eat those? Straighten bedsheets like a hospital corner competition finalist. Remove mysterious bikini from the corridor. Don’t ask.
00:00 – Bedtime Breakdown
Lights out, handed over to night shift who will be waiting for the call to pick up drunk guests from shore in the tender in a few hours when they’re all Pacha’d out. Collapse into bunk. Consider joining a convent. Or a tattoo parlour. Or literally anywhere where no one ever says “I asked for Arctic meltwater and this tastes suspiciously Alpine?”
Repeat until charter ends or until you start answering the iron when it rings.