Day in the Life
With Courtesy of Erica Lay & The Mallorca Bulletin. #26/0056. Erica Lay is owner of EL CREW International Yacht Crew.
Day in the Life: Confessions of a Superyacht Recruiter
By Erica Lay, owner of EL CREW CO Superyacht Recruitment agency and author of Superyacht Life: How to Start, Succeed, & Stay Sane – available now on Amazon.
It seems the Day in the Life series was quite well received and I have been asked for more – mostly from the members of the yachting community who operate shore based and behind the scenes… so stay tuned for more! Today? Well today I’m giving you a sneaky little peek into the routine of a recruiter. Which I guess I know a fair bit about…
06:00 – Coffee & Existential Dread
The phone pings before the kettle’s even boiled. A captain in the Caribbean wants a new deckhand-slash-engineer-slash-chef-slash-stew “who can drive a tender, fix the aircon, cook a steak, and preferably has a golden retriever’s temperament.” I check the time zone. It’s 01:00 his time. Either the aircon’s broken again, or he’s having a breakdown. Possibly both.
07:00 – Inbox Roulette
Enter office clutching bucket of coffee with both hands. Power up computer. 187 new emails. Half are crew applying for roles that don’t exist, a quarter are clients who “urgently need” a crew member (but haven’t decided what salary, start date, or what qualification/experience they need yet), and the rest are out-of-office replies from people who will neverreturn. I start inhaling caffeine. Lots of it.
08:30 – CV Triage
Scroll through a stack of new CVs. Spot three with no surnames, one with “manifesting a deckhand role” as the career objective, and a particularly strong contender whose email address is partygirlforever@something.com. Delete. Immediately. Somewhere out there, a genuinely great candidate has formatted their CV in Comic Sans and I can feel it.
09:30 – Captain Call No.1
He wants a stew “who can also mix a decent margarita. For me.” I nod. Service skills, cocktail game, emotional support human… got it. Another perfectly normal Tuesday.
10:45 – Crisis Management
One chief stew calls in tears because her new hire (not through me) has ghosted her mid-season. Another just found out their new deckhand can’t swim. Yes, really. Also, no, not hired through me. I send consoling words, then immediately update my database: “DOES NOT SWIM.” Add extra bold.
12:30 – Lunch Break (ish)
Attempt to eat a sandwich while proofreading a CV where someone claims to have “fluent” French. In reality, they once ordered a croissant unaided. Decide it’s easier to skip lunch than sanity.
14:00 – Reference Roulette
Call a reference for a chef candidate. The voice on the other end sighs deeply and says, “How honest do you want me to be?” I brace myself. The next ten minutes are a mix of admiration, trauma, and recipes for revenge. I hang up and write: “Brilliant but volatile. Keep near fire extinguisher.”
15:30 – The Optimist Files
Interview a bright, eager greenie who says, “I don’t mind starting at the bottom.” I smile and gently explain that the bottom is wetter, smellier, and pays less than they think. They nod enthusiastically. Bless them.
17:00 – Client Debrief
Another captain calls. “Do you have anyone with strong deck experience, excellent service skills, advanced medical training, a master’s in psychology, and preferably doesn’t talk too much?” I tell him I’ll check Hogwarts.
18:30 – Database Deep Dive
Search for candidates. Lose three hours and half my will to live. Discover six people I placed years ago are now captains. Feel ancient.
20:00 – Wine & WhatsApps
Finally close the office door, pour a glass of rosé, and immediately get a WhatsApp from a junior stew asking if she should “follow up her follow-up.” I tell her to go for a walk, not a war.
22:00 – Midnight Manifestations
Lie in bed, mentally sorting candidates. Think about the ones who’ve made it, the ones who quit, and the ones still trying. Remember why I love this job. Because somewhere out there, the right crew will find the right boat. And when they do, it’s magic.
Then my phone pings. It’s the captain from earlier. He’s changed the job spec. Again.