Hub – Calm In The Storm

Calm in the Storm: Coping with Stress in a High-Pressure Industry. With Courtesy of Erica Lay & The Daily Mallorca Bulletin. #25/0231.

March 7, 2025 · 4 min read


Erica Lay owner of EL CREW International Yacht Crew Agency http://www.elcrewco.com/ erica@elcrewco.com

Calm in the Storm: Coping with Stress in a High-Pressure Industry

The yachting industry, with its fast-paced, high-stakes nature, presents unique challenges for crew members. From tight deadlines and demanding guests to the pressure of maintaining a pristine vessel, stress is often an inevitable part of daily life at sea. The constant hustle, coupled with long hours and high expectations, can take a toll on mental and physical well-being. However, with the right tools, support systems, and coping strategies, it’s possible to manage stress and maintain a healthy balance in this high-pressure environment.

The Reality of Stress in Yachting

The yachting industry operates on tight schedules, especially when it comes to juggling guest service and maintenance. Every day brings new challenges, from ensuring that the vessel is in perfect condition to meeting the specific preferences of the owner or charter guests. Crew members are expected to perform at a consistently high level, which can contribute to burnout if stress is not properly managed.

The unpredictability of life at sea can also heighten feelings of stress. Weather conditions, equipment malfunctions, and last-minute itinerary changes can disrupt plans, demanding quick thinking and rapid problem-solving. The continuous need to stay focused, combined with long shifts and irregular hours, creates an environment where stress is a constant companion.

While stress is a normal part of working in any high-pressure industry, chronic stress can lead to burnout, fatigue, and other mental health issues. It’s crucial to recognise the signs of stress early, both in yourself and in others, to prevent long-term consequences.

Recognising the Signs of Burnout and Stress

Physical Symptoms

  1. Persistent fatigue
  2. Headaches
  3. Muscle tension
  4. Sleep disturbances
  5. Gastrointestinal issues

Emotional Symptoms

  1. Feeling overwhelmed, irritable, or anxious
  2. Hopelessness or detachment from the job

Cognitive Symptoms

  1. Difficulty concentrating
  2. Forgetfulness
  3. Decreased productivity

Social Symptoms

  1. Avoiding interactions with other crew members
  2. Withdrawing from social activities

Recognising these signs in yourself or a teammate is essential to addressing stress before it leads to burnout or more severe mental health challenges.

Stress Management Techniques

Managing stress effectively requires adopting habits that promote well-being both on and off the clock. Here are a few techniques that can help crew members cope with the demands of their jobs while maintaining mental and physical health.

1. Mindfulness and Meditation

Spending just a few minutes a day practicing deep breathing or meditation can have a profound effect on reducing anxiety and improving focus. Apps like Headspace or Calm provide guided meditation sessions that can be easily accessed anywhere.

2. Breathing Exercises

Deep breathing exercises, such as the 4-7-8 technique (inhale for 4 seconds, hold for 7 seconds, and exhale for 8 seconds), can help reduce stress and promote relaxation by activating the body’s parasympathetic nervous system, which counteracts the “fight or flight” response triggered by stress. Taking a few minutes throughout the day to practice deep breathing can significantly lower stress levels.

3. Physical Activity

Physical activity releases endorphins, the body’s natural mood boosters, and helps regulate sleep patterns. Whether it’s a morning jog, a quick yoga session, or a swim, finding time to move during the day can provide a mental reset and help release pent-up tension.

4. Healthy Eating and Hydration

Fueling your body with proper nutrition is key to maintaining energy and focus throughout the day. Staying hydrated is just as important, as dehydration can exacerbate stress and fatigue. Be mindful of your food and drink choices, and avoid excessive caffeine or alcohol.

5. Time Management and Prioritisation

Breaking down tasks into smaller, manageable steps and prioritising them based on importance can help reduce feelings of being overwhelmed. Planning ahead and setting realistic goals also help to maintain efficiency and reduce unnecessary stress.

The Role of Leadership

While individual stress management strategies are essential, leadership also plays a significant role in promoting a positive, stress-reducing environment onboard. Captains and other heads of departments must be proactive in addressing stress and supporting their crew’s well-being.

  1. Ensuring Adequate Rest: Allowing adequate time for rest, recovery, and personal space is crucial in maintaining a healthy work-life balance, even in the demanding yachting industry.
  2. Open Communication: Crew members should feel comfortable sharing their concerns without fear of judgment or retaliation. Regular check-ins with the crew to assess workload, provide feedback, and offer support can help reduce stress levels and prevent burnout.
  3. Encouraging Teamwork and Collaboration: A positive and supportive onboard environment can act as a buffer against stress, as crew members can rely on one another for emotional support and help with tasks. A strong sense of community onboard helps alleviate the pressure of working in isolation.

Final Thoughts

The yachting industry is an exhilarating but high-pressure environment, where the stakes are high, and the demands are relentless. While stress is inevitable, there are strategies that crew members can use to manage their well-being, including mindfulness, physical activity, and proper self-care. Leadership also plays an important role in reducing workplace stress by encouraging open communication, realistic scheduling, and a culture of support. By prioritising mental and physical health, crew members can maintain their resilience, ensuring that they can navigate the challenges of the industry with calm and confidence.

Hub – Getting Hired: Crafting an Impressive CV for Green Crew

Getting Hired: Crafting an Impressive CV for Green Crew. Catch the attention of yacht captains and crew agencies. With Courtesy of Erica Lay & The Mallorca Bulletin. #24/0140.

March 1, 2025 · 3 min read


https://www.majorcadailybulletin.com/holiday/life-style/2024/08/02/126069/getting-hired-mallorca-crew-member.html

Erica Lay owner of EL CREW International Yacht Crew Agency http://www.elcrewco.com/

erica@elcrewco.com

Crafting a stand out CV as a green crew member requires a strategic approach, attention to detail, and a focus on highlighting your relevant skills, attributes, and potential

Crafting a stand out CV as a green crew member requires a strategic approach, attention to detail, and a focus on highlighting your relevant skills, attributes, and potential.

Securing your first position in the superyacht industry as a green crew member can be both thrilling and daunting. By daunting, I mean, terrifying. While you may lack actual experience in the maritime field, a well-crafted CV can effectively showcase your skills, attributes, and enthusiasm for the job. We’ve talked about how to create a CV for experienced crew so let’s focus on you greenies and give you a little specific help. So, whether you’re aspiring to work as a deckhand, stewardess, chef, or junior engineer, here are essential tips for creating an impressive resume that will catch the attention of yacht captains and crew agencies:

Begin with a Strong Introduction:

Start your CV with a compelling summary or objective statementthat highlights your passion for the maritime industry and your eagerness to embark on a career in yachting. Use this section to briefly introduce yourself, emphasize your relevant skills and qualities, and express your enthusiasm for learning and growth.

Highlight Transferable Skills and Attributes:

As a green crew member, focus on highlighting transferable skillsand attributes that are relevant to the superyacht industry. Emphasise qualities such as adaptability, teamwork, communication, attention to detail, and a strong work ethic. Highlight any previous experiences, whether in hospitality, customer service, or other fields, that demonstrate these skills.

Showcase Relevant Certifications and Training:

List certifications such as STCW (Standards of Training, Certification, and Watchkeeping), ENG1 medical certificate, Powerboat Level 2, or any other relevant courses or qualifications you’ve completed such as PYA Guest courses, Personal Watercraft, any sailing or boating certificates etc.

Detail Your Education Background (if relevant):

Provide information about your educational background, including any degrees, diplomas, or coursework that are relevant to the superyacht industry. If you’ve pursued studies in marine engineering, hospitality management, or a related field, highlight these credentials to showcase your foundational knowledge and expertise.

Include Volunteer Work or Extracurricular Activities:

If you have limited professional experience, consider including volunteer work, internships, or extracurricular activities that demonstrate your skills and character. Participation in community service, sports teams, leadership roles, or other activities can provide valuable insights into your personality, interests, and potential as a crew member. I’ve often seen green crew hired purely based on this section of their CV.

Tailor Your CV to the Position:

Customise your CV for each job application by tailoring it to the specific requirements and preferences of the position you’re applying for. Carefully review the job description and identify key skills, qualifications, and attributes sought by the captain or agent. Highlight relevant experiences and accomplishments that align with these criteria to make your application stand out.

Emphasize Language Skills and Cultural Awareness:

Fluency in multiple languages and cultural awareness are highly valued in the superyacht industry, where crew members often interact with guests and colleagues from diverse backgrounds. If you’re proficient in languages other than English, be sure to highlight these skills prominently on your CV. Additionally, showcase any cross-cultural experiences or international travel that demonstrate your adaptability and global perspective.

Format Your CV Professionally:

Present your CV in a clear, professional format that is easy to read and visually appealing. Use a clean layout with consistent formatting, bullet points for listing achievements and responsibilities, and a legible font style and size. Avoid cluttered designs or excessive use of graphics, and keep your CV concise and focused on relevant information.

Proofread Carefully and Seek Feedback:

Before submitting your CV, proofread it carefully to ensure accuracy, clarity, and coherence. Look for spelling or grammatical errors, and double-check all dates, names, and contact information. Consider asking a trusted friend, family member, or mentor to review it and provide feedback on its content, structure, and overall effectiveness.

Demonstrate Enthusiasm and Commitment:

Above all, convey your genuine enthusiasm for the superyacht industry and your eagerness to learn, grow, and contribute as a green crew member. Use your resume as an opportunity toshowcase your passion, dedication, and potential to prospective employers, and convey a positive and proactive attitude that will resonate with yacht captains and crew agencies.

And if you haven’t read my CV photo article – where have you been? Photo is super important. So go find it if you haven’t seen it yet…

Crafting a stand out CV as a green crew member requires a strategic approach, attention to detail, and a focus on highlighting your relevant skills, attributes, and potential. By following these tips and tailoring your CV to showcase your strengths and aspirations, you can increase your chances of securing your first position in the exciting world of superyachts!

Hub – FAMOUS YACHTS IN MALLORCA

Famous Yachts in Mallorca. The majestic journey of Nahlin: A timeless classic reborn. With Courtesy of Erica Lay & The Mallorca Bulletin. #25/0060.

February 14, 2025 · 4 min read


Erica Lay owner of EL CREW International Yacht Crew Agency http://www.elcrewco.com/ erica@elcrewco.com

The Majestic Journey of Nahlin: A Timeless Classic Reborn

For those of you who read my column, firstly thank you – secondly, you may have noticed I have a bit of a nerdy streak, and a bit of a passion (slash, obsession) with yachts which have a backstory. If there’s anything new and exciting such as groundbreaking technology – I’m in. If they started out life as a different vessel and were reborn – yep, I’m in again. Anything with a history – I’m SO in. Which today leads us to the story of the rather fabulous 91m vessel, Nahlin, who’s frequently been spotted in Mallorquin waters over the years.

Launched in 1930 at John Brown & Company’s Clydebank shipyard in Glasgow, Scotland, Nahlin was designed by the famed naval architect G.L. Watson. Her construction was for Lady Yule, a Scottish heiress, financier, and horse breeder, who envisioned a yacht of extraordinary grace and luxury. At 300 feet (91.4 metres) in length, with a beam of 36.2 feet (11 metres), Nahlin was a true masterpiece of her time, and is the only John Brown and Co vessel still sailing today.

The yacht’s name is derived from the Native American word “Nahlin,” which means “swift runner” or “fleet of foot,” reflecting her sleek design and powerful presence on the water. She features stunning interiors crafted by Sir Charles Allom, with six en-suite staterooms, a library, a gymnasium, and a ladies’ sitting room offering panoramic sea views with windows on three sides. Powered originally by four Brown-Curtis steam turbines, in 1930 Nahlin was a symbol of both engineering excellence and opulence, and in the summer of that year Lady Yule and her daughter Gladys embarked on a world tour onboard. After visiting Australia, in 1931 they reached New Zealand before heading to the USA.

A Royal History

When the Silver Jubilee of George V came about in 1935, Nahlin was one of various yachts who attended, which is when Lady Yule invited Edward, the then Prince of Wales onboard. It’s said he was very taken with the yacht. Which would explain why, in 1936, after George V died and Edward took the throne, accompanied by a couple of Royal Naval Destroyers, Nahlin became the vessel of choice for King Edward VIII and Wallis Simpson during their Mediterranean cruise. This infamous voyage, which took the couple from the Adriatic to Istanbul, was pivotal in the royal scandal that would ultimately lead to Edward’s abdication. During their time aboard, Edward famously converted the yacht’s library into a makeshift bar to accommodate Wallis Simpson’s preferences – an act that was at odds with the yacht’s teetotaling owner, Lady Yule. This ill-fated cruise would change the course of British royal history.

The yacht’s royal association did not end there. In 1937, Nahlin was sold to King Carol II of Romania, who renamed her Luceafărul, meaning “Evening Star.” She later went through several name changes as she became a tool of Romanian statecraft, including Răsăritul (Sunrise) and Transilvania. During World War II, Nahlin—renamed Libertatea after Romania became a communist republic in 1948—was consigned to the Romanian Navy, where she eventually became a museum ship and later a floating restaurant on the Danube.

From Abandonment to Restoration

The yacht’s time as Libertatea was marked by neglect, especially after the fall of the communist regime in Romania in 1989. However, in 1998, the yacht was bought by a British yacht broker, Nicholas Edmiston, who sought to restore her to her former glory. This marked the beginning of an extremely long restoration project that spanned several countries and shipyards. After being towed from Romania to the United Kingdom, Nahlin underwent initial repairs before being shipped to Germany, where she was outfitted with a new diesel-electric powertrain at Blohm+Voss, replacing the original steam turbines with two MTU 16-cylinder diesel engines.

In the process of her restoration, Nahlin underwent a complete modernisation, including the addition of luxury accommodations for up to 14 passengers and a whopping 47 crew. Remarkably, the yacht’s original 21-foot mahogany tender, thought to have been lost for over 60 years, was discovered in Scotland where its owner, Willie McCullough, had carefully restored it to its former glory. The yacht’s revamped machinery now powers two electric motors, each rated at 2,000 kW (2,700 hp), ensuring that Nahlin remains as formidable on the water as ever.

A New Era

In 2006, the yacht was purchased by Sir James and Lady Dyson, the British inventor and entrepreneur. Under their ownership, the yacht was fully restored to her original name, Nahlin, and re-entered service in 2010. She once again became a private yacht, now blending classic design and royal history with modern performance and luxury.

Today, Nahlin stands as one of the most elegant and historically significant yachts still afloat, a true embodiment of the golden age of yachting. Her story is one of royal intrigue, political change, and a remarkable rebirth—an extraordinary vessel that has transcended time and trends, maintaining her position as a symbol of luxury and grace. Whether cruising the Mediterranean or docked in a prestigious marina, Nahlin continues to captivate with her rich history and timeless beauty, ensuring that her legacy endures for generations to come.

Hub – CREW FOCUS

Each week, Erica Lay talks to a crew member to learn more about our local yachting community. With Courtesy of Erica Lay & The Mallorca Daily Bulletin. #25/0054.

February 7, 2025 · 3 min read


Meet Polish Chief Stew and Purser, Alex Kopertowska

Today, we’re chatting with Alex Kopertowska, a Polish Chief Stew and Purser. Currently based in Palm Beach, Florida, Alex recently transitioned from the Med to join a 50m motoryacht.

1. What’s your background before yachting?

I lived in Cape Town for six years, managing fine dining restaurants and coordinating events—this helped me build a strong foundation in hospitality and management. I also spent time in Franschhoek, a village famed for its world-class wines and culinary scene. Later, I worked as a Housekeeping Stewardess with Seabourn, a luxury cruise liner, for two years. This role honed my attention to detail and service excellence, setting me up perfectly for a future in yachting.

2. When and where did you join the yachting industry?

In June 2013, I arrived in Palma. Since jobs were scarce at that time, I moved to Antibes, where I landed my first role as 2nd Stew on a 43m MY.

3. If you didn’t work on a yacht, what do you think you’d be doing?

I’d definitely be in hospitality or tourism—my two great loves (after wine and sunsets, of course). If not in yachting, I’d probably be jetting around the globe, trying every pastry in Paris, snorkeling in the Caribbean, and running a travel vlog. Who knows, I might’ve even gone viral by now!

4. What training have you done?

I’ve completed a range of interior department trainings, including Silver Service, WSET Level 2, and cigar expertise. I’m GUEST-accredited in Advanced Admin, Leadership, HR, and Management. My passion for crew health led me to IAMI-accredited training in Mental Health Wellbeing and specialized sessions for Heads of Departments and Captains. Most recently, I completed training in HR, Recruitment, and Retention. My proudest accomplishment, though, is earning my Purser Certificate.

5. What do you enjoy most about your job?

The people and the places. Working with an international crew feels like living in the UN—but with flip-flops! I love learning about my crewmates’ cultures and quirks, like the Italian chef who insists pasta water needs its own passport or the Brit who’s always ready with tea. Plus, the travel is unbeatable. I’ve anchored in postcard-perfect spots and tiny ports where the highlight was a parrot that wolf-whistled at me. It’s all part of the adventure, and I still love it after 11 years.

6. What’s next for you?

With my Purser CoC in hand, my dream is to fully step into the Purser role. I’m excited to bring my skills, passion for organization, and dedication to a new chapter in my career. I’m ready to trade napkin folding for spreadsheets and schedules!

7. What advice would you give to your younger self?

First, save enough to survive the first few months—jobs don’t appear by magic, and being broke in a foreign country isn’t the vibe. Second, be creative and persistent. It’s not just about dock-walking; network, volunteer at yacht shows, and don’t give up. Finally, brace yourself for your first season—it’s a rollercoaster. But by the end, you’ll know if yachting is for you. Remember: every Chief Stew started where you are now.

8. Most memorable guest experience?

Hosting an American family for their Polish grandmother’s 80th birthday. She spoke fondly of eating Polish pierogi as a child, so I surprised her by recreating them. Convincing our French chef was tough, but my mum helped with a step-by-step video. The chef nailed it, and seeing her face light up with joy and nostalgia was priceless.

9. Any parting advice for newbies?

I joined the industry in my mid-30s and was told I was too old! Listen to your heart, even when others doubt you. Yachting is full of opportunities, and it’d be a shame not to take the risk and dive in.

Hub – CREW FOCUS IN MALLORCA

ETOs on Superyachts: The Unsung Heroes of Modern Yachting. With Courtesy of Erica Lay & The Mallorca Bulletin. #25/0037.

January 31, 2025 · 4 min read


Erica Lay owner of EL CREW International Yacht Crew Agency http://www.elcrewco.com/ erica@elcrewco.com

ETOs on Superyachts: The Unsung Heroes of Modern Yachting

The role of an Electro-Technical Officer (ETO) on a superyacht is one of the most specialised positions in the yachting industry. With yachts growing ever larger and technology becoming increasingly sophisticated, the need for skilled ETOs is rising. But what exactly does an ETO do, how can one pursue this career, and what rewards await those who step into this critical role?

What Does an ETO Do?

An ETO on a superyacht is responsible for the operation, maintenance, and repair of the yacht’s electrical and electronic systems. This encompasses a broad range of systems, including:

  1. Navigation and Communication: ECDIS, Radar, GPS, satellite systems, and radios.
  2. IT and Networks: Wi-Fi, LAN networks, and other IT systems.
  3. Audio-Visual (AV): Entertainment systems, including televisions, speakers, and control systems.
  4. Power Management: Electrical distribution, generators, and battery systems.
  5. Safety Systems: Security systems, fire alarms, emergency lighting, and other critical safety equipment.

As yachts incorporate cutting-edge technology, the ETO must stay updated on the latest advancements and ensure that all systems run smoothly. Usually found on larger yachts, ETOs work alongside the engineering team, contributing to the vessel’s overall maintenance and operational readiness.

Which Yachts Have ETOs Onboard?

The presence of an ETO onboard typically depends on the size and complexity of the yacht:

  1. Large Superyachts (60m+): These vessels often have complex electrical and IT systems, making an ETO essential. Many yachts in this category, particularly those designed for extended cruising or with advanced AV/IT systems, will have someone operating in the ETO role. Often, the 2nd Engineer will take on these responsibilities as the designated tech specialist.
  2. Mega and Giga Yachts (80m+): On mega yachts, the role of the ETO is even more critical due to the scale of the systems onboard. These vessels often feature sophisticated communication setups, state-of-the-art entertainment systems, and advanced automation, all requiring constant oversight—sometimes by both an ETO and an ITO (Information Technology Officer).
  3. Exploration Yachts: These yachts, designed for remote destinations, rely heavily on robust communication and power systems, often necessitating an ETO to ensure reliability during long voyages. However, some exploration vessels have Deck Officers and Engineers who undergo specialist training to cover these systems, negating the need for a designated ETO.

How to Become an ETO on a Superyacht

Qualifications and Training

To pursue a career as an ETO, candidates typically need a background in electrical or electronic engineering, IT, or a related technical field. Many ETOs come from a maritime or commercial shipping background where similar roles exist.

Key certifications and qualifications include:

  1. STCW Basic Safety Training: A mandatory certification for all yacht crew.
  2. Electro-Technical Officer CoC (Certificate of Competency): Issued by maritime authorities, this qualification demonstrates expertise in electrical and electronic systems.
  3. GMDSS Certificate: For maintaining and troubleshooting global maritime communication systems.
  4. Additional IT Certifications: Knowledge of IT systems, such as Cisco or Microsoft certifications, can be advantageous.

Many aspiring ETOs start in commercial shipping, gaining experience with large-scale electrical systems before transitioning to the superyacht industry. Others begin as engineers on yachts and specialise in electronics as their career progresses.

Skills Required

In addition to technical expertise, successful ETOs need:

  1. Problem-Solving Skills: To diagnose and resolve issues quickly.
  2. Adaptability: To handle various systems, often with limited resources.
  3. Attention to Detail: Ensuring all systems are safe and compliant.
  4. Teamwork: Collaborating with engineers and other crew members.

What Can an ETO Expect in Terms of Salary and Benefits?

Salary

The salary of an ETO varies depending on the yacht’s size, complexity, and location. According to current industry standards:

  1. Entry-Level ETOs: €4,000 to €5,500 per month on smaller yachts or for those just starting.
  2. Experienced ETOs: €7,000–€10,000 per month on larger vessels.
  3. Mega Yacht ETOs: €10,000+ per month on yachts over 80m, especially with advanced systems.

Additional Benefits

Beyond the salary, ETOs often enjoy perks such as:

  1. Rotation: Either time-for-time or extended leave packages.
  2. Training and Development: Many yachts invest in further training for their crew, ensuring ETOs stay updated on the latest technologies.

The Rewards and Challenges of the Role

Rewards

  1. Professional Growth: Working with cutting-edge systems provides ongoing learning opportunities.
  2. Adventure: The chance to work while exploring incredible locations.
  3. Career Stability: With increasing demand for skilled ETOs, job prospects are strong.

Challenges

  1. High Expectations: The systems an ETO manages are often critical to the yacht’s operation and guest experience, so the pressure can be significant.
  2. Long Hours: Like all yacht roles, the hours can be demanding, especially during guest trips.
  3. Remote Problem-Solving: Fixing issues without access to additional resources can be stressful.

Conclusion

The role of an ETO on a superyacht is vital in today’s high-tech yachting world. Combining technical expertise with problem-solving skills, ETOs ensure the smooth operation of the yacht’s most essential systems. For those with a passion for technology and the sea, this career offers exciting challenges, competitive rewards, and the opportunity to work in some of the most breathtaking environments on Earth.

Whether you’re transitioning from commercial shipping or starting fresh with an interest in electronics, a career as an ETO can open the door to a dynamic and rewarding life in the yachting industry.

Hub – CREW FOCUS IN MALLORCA

Each week Erica Lay talks to a crew member to learn a little more about our yachting community. With Courtesy of Erica Lay & The Mallorca Bulletin. #25/0028.

January 24, 2025 · 3 min read


Erica Lay owner of EL CREW International Yacht Crew Agency http://www.elcrewco.com/ erica@elcrewco.com

CAPTAIN FOCUS 

Each week Erica Lay, owner of EL CREW CO International Yacht Crew Agency talks to a crew member to learn a little more about our yachting community. For more info on any of our stars featured here, you can contact Erica directly on erica@elcrewco.com  

_________________________

Today I’m speaking with Hungarian captain and mate, Adam Maradi. A life long sailor, Adam is looking his next role either as captain of a sailing yacht in the 90ft size range, as race crew or as mate on a 40m+ sail or motoryacht in order to improve his big boat skills further. 

The Questions: 

1. What do you like about Mallorca? 

The island’s stunning natural beauty both inland and on the water. Mallorca has great infrastructure and flight connections. Rivareno ice-cream. Mozzatura pizza, Orale Way tacos. The place is always buzzing. It’s a great place for meeting people. 

2. What’s your background before yachting? 

Lifeguard and diver first, then I worked as a deck officer on cruise ships.

3. When/how did you join the yachting industry? 

I did my Yachtmaster in Antigua in 2016 but did not switch to yachting until 2021. I got stuck on a cruise ship during the pandemic. During one contract I was on anchor for 3 weeks then drifted 1.5 months on the Indian Ocean. We couldn’t get fresh food or leave the ship for 2.5 months. The next contract I was in a cabin for 10 days (on isolation) despite testing negative twice for Covid. Following that I did 3 months on anchor where we didn’t touch land once. That was enough for me, I got saturated with cruise ship life so I left and joined the superyacht industry. 

4. If you didn’t work on a yacht, what do you think you’d be doing? 

I think I would try to be a Snowboard Guide. 

5. What training did you do? 

Yachtmaster (Ondeck, Antigua) and MCA OOW Unlimited and MCA Chief Mate 3000 at Warsash. MCA AEC 1 and 2. I am also into drone videography. PADI Divemaster. 

6. Any achievements or special things stick out ?

As far as I know I am the first and only Hungarian that has completed the OOW Unlimited Experienced Seafarer route in history! I am an identical twin, but I guess that is my Mum and Dad’s achievement. Buy one, get one free.

7. What’s the best thing about your job? 

Being outside, constantly learning new things, getting to know cutting edge tech stuff, meeting uniquely crazy people, having a good team, cracking jokes and generally just having a great time!

8. What’s the most challenging part of your job?

People can make it or break it. Maintaining a romantic relationship. 

9. What would you like to do next?

I would like to get onto my next yacht and enjoy what I do. Save money and build my house with my brother. 

10. Think back to when you were completely green – what advice would you give yourself? 

Maintain consistency, have the right attitude, be humble, and be friendly. 

11. What do you like to do when you’re not working? 

I like hiking a lot. If I have the opportunity, I swim, surf, freedive, snowboard, or ride my mountain bike. I also like to cook and bake Hungarian pastries. 

12. What’s the most memorable guest request you’ve had ?

Not a good memory but still one that sticks out – it was an owner’s request to sail his boat in a race with cracked chainplate areas. Needless to say, I refused. 

13. Who in the world would you love to have on board? 

Leonardo Da Vinci or Tesla. I would be interested in their yacht designs.

14. Where do you see yourself in 5 years?

Finished building my house in Hungary. Maybe become a farmer or work for IMOCA or ULTIM teams as shore support. Have a family (wife, kids). 

15. Any stories, thoughts, or anything else you’d like to share feel free! 

I did a delivery of a catamaran to the North Sea in February. The Dutch Coastguard came onboard and they asked me: “Are you lost?” Another one is when my drone got confiscated by the Police in Palma because I accidentally flew over the Royal Palace… They said that the fine is between 600-30000 EUR.Whoops.

Hub – How Generation Z is Reshaping the Superyacht Industry

Is our industry ready to be taken to the next level? Let’s hope so before the Generation Alphas get their hands on us!. With Courtesy of Erica Lay & The Onboard Magazine. #25/0023.

January 18, 2025 · 5 min read


Erica Lay owner of EL CREW International Yacht Crew Agency http://www.elcrewco.com/ erica@elcrewco.com

How Gen Z is Reshaping the Superyacht Industry

Baby Boomers, Generation X, Millennials and now Generation Z. Is our industry ready to be taken to the next level? Let’s hope so before the Generation Alphas get their hands on us!

As the first wave of Generation Z (born between 1997 and 2012) enters the workforce, they bring along their distinct values, expectations, and skills—ones that are starting to reshape the superyacht industry. Unlike previous generations, Gen Z’s perspectives on work-life balance, transparency, sustainability, and inclusivity are transforming recruitment strategies and onboard operations in significant ways.

(First things first: if you’re still grappling with the fact that people born in 2006 are now fully-fledged adults, take a deep breath. You’re not alone.)

The Generational Divide

Before diving into the Gen Z effect, let’s establish who’s who in yachting today. Senior roles are largely occupied by Millennials (28-43 years old), followed by Gen X (43-60 years old), and a few Boomers (60+) hanging on, offering their valuable experience (and sometimes their gripes about “kids these days”).

A key shift observed in the industry is the rising number of complaints from captains, HODs, recruiters, and managers about the evolving dynamics brought by Gen Z crew members. The question is: why is this new wave of crew so different, and what can we learn from them? More importantly, how can the industry attract and, crucially, retain them?

The reality is stark—the superyacht industry is struggling to attract new crew at pre-pandemic levels, and those who do join often leave after just one season. This suggests that the yacht industry isn’t quite ready for Gen Z, and perhaps, Gen Z isn’t ready for the yacht industry. So, what can be done to bridge this gap?

1. A Values-Driven Workforce

One of the most defining traits of Gen Z is their desire for values-driven work environments. They seek jobs that align with their beliefs in sustainability, inclusivity, and mental well-being. They want more than just a paycheck; they want purpose.

In an industry traditionally built on exclusivity and luxury, this presents both a challenge and an opportunity. Yachts that emphasize eco-conscious operations, ethical practices, and crew welfare are more likely to attract young talent. It’s no longer just about luxury, but about sustainability and responsible stewardship of the seas.

2. Sustainability on the High Seas

Gen Z crew members are highly aware of climate change and are drawn to yachts that prioritize eco-friendly initiatives—whether it’s reducing plastic waste, adopting green technology, or cutting carbon emissions. Owners and operators who showcase their sustainability efforts will find themselves with a competitive recruitment advantage.

If you’re already implementing green initiatives, make sure potential hires know about it—highlighting these efforts in job listings could make all the difference.

3. Transparency and Fairness in the Workplace

Gen Z values transparency in policies, pay structures, and work expectations. Traditional top-down management styles and opaque decision-making don’t resonate with this new generation. They expect clear communication and fairness in everything from contracts to onboard culture.

Gone are the days when “because I said so” was an acceptable managerial response. To retain Gen Z crew, leaders must be willing to explain the “why” behind their decisions and foster an environment of mutual respect.

4. Open Communication

Encouraging open and honest communication onboard helps foster a healthier work environment. Gen Z crew members prefer to voice concerns early rather than letting them simmer into bigger issues. This approach helps to avoid mid-season meltdowns and fosters a culture of collaboration rather than hierarchy.

Older crew may perceive this as “soft,” but effective communication leads to smoother operations and happier teams—something everyone benefits from in the long run.

5. Work-Life Balance and Mental Health Support

Unlike previous generations, Gen Z is not willing to sacrifice work-life balance, even in an industry known for its demanding schedules. They prioritize their mental health and expect employers to do the same.

With increasing scrutiny on MLC (Maritime Labour Convention) hours of rest, it’s becoming harder to justify overworking crew. Yacht owners and managers must take crew well-being seriously—not only to meet legal requirements but to retain top talent and maintain safety standards.

6. Embracing Rotational Roles and Structured Time Off

Structured rotation is slowly creeping into the industry, but many yachts are still reluctant to offer it widely. Gen Z expects reasonable working hours and scheduled time off. Owners and captains need to acknowledge that well-rested crew are more efficient and engaged.

Adopting even partial rotational systems (e.g., 5-on-1-off) could make a big difference in crew satisfaction and retention. Burnout and high turnover rates can be costly, both financially and operationally.

7. Technology as an Asset and Expectation

Gen Z grew up in the digital age, making them tech-savvy and highly adaptable to onboard technology systems. Whether it’s social media management, troubleshooting digital systems, or operating advanced navigation equipment, they bring valuable skills to the table.

However, their reliance on screens sometimes means face-to-face communication needs a little nudge. Setting expectations, such as phone-free meal times, can help balance their digital habits with traditional social interactions.

8. Demand for Authentic Mentorship

If the superyacht industry wants to retain Gen Z talent, it must provide mentorship and growth opportunities. This generation values leaders who invest in their development and provide clear career progression paths.

Senior crew members should see training not as a chore, but as an investment in the future of their team. Taking the time to train green crew members can often yield better results than relying on pre-experienced hires who may not align with the yacht’s culture.

9. Inclusivity and Diversity as Priorities

Gen Z places a high value on inclusivity and diversity. They expect workplaces that actively welcome individuals from all backgrounds and walks of life. In a traditionally exclusive industry, this shift requires yachts to implement fair hiring practices and foster an environment of acceptance.

Diversity onboard isn’t just about ticking boxes; it strengthens team dynamics and creates a more enriching work experience for all crew members.

Moving Forward

As Gen Z continues to join the yachting workforce, the industry must evolve to accommodate their expectations. Attracting and retaining this generation of crew is critical to ensuring the long-term sustainability of yachting. And guess what? If these changes are made, they might just make the industry better for everyone—even the grumpy old sea dogs.

Quick Tips: Hiring and Retaining Gen Z Crew

Wi-Fi or We Riot: Unlimited internet access is a must—whether for social media or staying in touch with home.

Eco-Friendly Everything: Highlight sustainability efforts onboard to attract eco-conscious crew.

Rotation, Please! Structured time off helps crew stay motivated and committed.

A Cool Captain: Leadership styles need to evolve; mentorship beats dictatorship.

Transparency Rules: Be honest and upfront about expectations, policies, and working conditions.

Mental Health Matters: Support systems onboard can make or break crew retention.

Tech-Savvy Support: Gen Z crew can manage digital systems better than you think—let them.

Inclusivity FTW: Diverse teams make stronger teams—embrace it.

By adapting to these evolving expectations, the superyacht industry can ensure it remains an attractive and fulfilling career choice for the next generation of crew.

Hub – STEW/DECK FOCUS

Each week, Erica Lay talks to a member of the yachting industry to learn more about our local yachting community. With Courtesy of Erica Lay & The Mallorca Daily Bulletin. 25/0009.

January 10, 2025 · 3 min read


STEW/DECK FOCUS

Each week, Erica Lay, owner of EL CREW CO International Yacht Crew Agency, talks to a member of the yachting industry to learn more about our local yachting community. For more information about anyone featured here, you can contact Erica directly at erica@elcrewco.com.

Today I’m speaking with Deck/Stew Elise Ikoma.

Originally from Canada, Elise is currently on the hunt for her next position and will soon be heading to the U.S. to catch Caribbean boats on their way back to Palma.

Where are you now?

I was based in Mallorca for three months. I’m currently about to head to Canada for Christmas and then to Florida, still chasing the dream.

What did you like about Mallorca?

Mallorca is one of the main yacht hubs where I had heard others finding success with crew positions, and it turned out to be a very beautiful place too.

How did you join the yachting industry?

I started doing casual work with a sailing yacht charter company in New Zealand. I had a Pacific crossing crew gig lined up from New Zealand to Tahiti, but unfortunately, it was indefinitely delayed during COVID. So, I worked in farming (one of the few “essential” jobs allowed) before moving to Australia for a fly-in, fly-out gold mine position. I ended up staying in that job for nearly two years!

With only six months left on my visa, I wanted to be closer to the ocean, so I looked into yacht jobs in Queensland. I completed my STCW, Powerboat Level 2, and a Deckhand course, then moved east. However, I found my first job online—a large motor yacht based in Greece. It offered pretty terrible conditions, but it was valuable experience. I worked onboard for three months before heading to Palma to dockwalk. That’s how I landed a good position with a proper contract.

Any achievements or special moments that stand out?

On my first big motor yacht, we crossed the English Channel twice. It was a bit bumpy, but memorable!

What’s the best thing about your job?

The possibility to travel and see new places is amazing. The shared celebration with the crew at the end of a trip or season is hard to describe.

What do you enjoy most about your job?

The camaraderie among great crew and the teamwork when everyone shares the same goals. And, no commute!

What’s the most challenging part of your job?

Not having a set schedule, being on call 24/7, and not knowing when or if your next day off might be. It’s been impossible to plan ahead in my most recent positions, as you never know which way the winds will blow.

What would you like to do next?

I’m hoping to work charters in the Caribbean to make up for all the expenses of flights, accommodation, certifications, etc., that were necessary to get me to this point. Eventually, I’d love to find a permanent position on a dual-season vessel. The real challenge will be to secure a true Deckhand role, as I’ve mostly worked as Deck/Stew so far.

What’s the best advice you’ve ever received?

Trust your gut—about people, places, and life choices. And if it goes wrong, forgive yourself (the hard part), learn the lesson, and move on.

What’s your dream yacht to work on?

I love sailing. A sailing yacht is the dream, and if there’s an active scuba diving program onboard, that would be the full package. A world-cruising itinerary would be the cherry on top!

What’s your ideal destination to travel to on a yacht?

I’d love to sail around the Pacific Islands someday.

What do you like to do when you’re not working?

I enjoy hiking, going to the beach, dining out, practicing yoga, or going for a run.

What’s the most memorable guest request you’ve had?

There was a guest obsessed with bridge. He had everyone learning how to play the card game at any time of the day. It was a great way to pass the time, especially on rainy days.

Who in the world would you love to have onboard?

I love guests who are creative people, like musicians or artists who play instruments, sing, and generally approach life with joy and playfulness.

Where do you see yourself in five years?

In five years, I hope to still be working on yachts. I’m not too fussed about where, but by that point, I’d like to have my PADI Instructor and Yachtmaster certificates.

Hub – DECK FOCUS 

Each week Erica Lay talks to a member of the yachting industry to learn a little more about our local yachting community. With Courtesy of Erica Lay & The Mallorca Daily Bulletin. #25/0005.

January 8, 2025 · 3 min read


For more info on any of our stars featured here, you can contact Erica directly on erica@elcrewco.com  

_________________________

Today I’m speaking with Deckhand/First Mate Fabian Baud. Hailing from Switzerland, he’s looking for his next challenge on a 30m+ sail yacht and keen to do an Atlantic Crossing. Fabian has come into the industry in a very unique way, instead of the usual method of doing courses, rocking up to Palma and dockwalking, he decided to get some experience sailing first, by buying his own sailboat and sailing it single handed around the Med for a couple of years! 

Where are you now?

Since leaving Switzerland in January 2021, I lived on the east coast of Sicily. Then for two years, I lived on my sailing boat in the Med, underway. Now I’m back in sunny Sicily, where I am officially resident. ‘Home’ is always where I am currently living and working, which can be anywhere.

What’s your background before yachting? 

I worked as a landscape architect and as project manager for large construction sites. I had my own small planning office. I was also co-owner of a bar, where I worked more in the administration. I was always privileged to have a job that I enjoyed and loved.

When/how did you join the yachting industry? 

My first time on a sail yacht was in the summer of 2021, and I had an epiphany: this was it – I should be sailing! This wouldbe my second career. Since then, almost everything I’ve done revolves around sailing. I learned how to sail, bought my own sailboat, got the necessary certificates and licences and started gaining as much experience as possible at sea. And at the beginning of this year, I felt ready and found an entry level position in the yachting industry.

What training did you do? 

First, I bought a book about sailing. Then I bought a sailing boat and sailed 4,000 nautical miles alone, which was very good basic training. I got the Italian offshore licence, then later the Yachtmaster Offshore. I have already had the opportunity to sail on several different sailing yachts and I have learned a great deal from the captains and other crew. And of course I have completed the usual basic STCW and RYA courses.

Any achievements or special things stick out in your life so far?

I think there have been some special achievements or events in my life so far. But I have to say that I was really very proud of my first thousand nautical miles of single-handed sailing. From zero to having my own boat and getting the Yachtmastercertificate in just a little bit more than two years was an intense, fascinating and interesting time.

What’s the best thing about being a deckhand? 

In my last job as a deckhand, I liked being responsible for keeping the deck clean and tidy, making it shine like a diamond. I like it when it’s tidy and organized. I am Swiss!

What do you enjoy most about your job? 

Being on the water all the time, constantly exposed to nature, wind and waves, constantly on the move. Working together as a team and mastering the daily challenges on the yacht together.

What’s the most challenging part of your job? 

To be honest: The biggest challenge so far has been the language. English is not my first language, but I speak and understand it quite well now. I know a lot of technical terms, most of them in English, of course, but some still in Italian or German. And I sometimes have to listen very carefully to English speakers with a strong accent. But I’m getting better every day.

What would you like to do next? 

Finding a permanent job as a deckhand on a sailing yacht 30-45 metres, crossing the Atlantic and starting the Caribbean season. This way, I can learn more new things and develop myself further.

Think back to when you were completely green – what advice would you give yourself?

I’m still completely green, aren’t I? It’s always a question of perspective. 

What’s your dream yacht to work on?

One of the J class yachts. Maybe Topaz, she’s beautiful. I saw her sailing off Paxos this summer.

What’s your ideal destination to travel to on a yacht? 

At the moment, I don’t have a specific ideal destination in mind. Instead, I have a dream route: a world circumnavigation!

What do you like to do when you’re not working? 

Running, workout, reading, walking, and hiking.

Where do you see yourself in 5 years? Still in Mallorca? Still working on yachts? 

In five years, I want to have my OOW certificate and a great job as a first mate on a 40-metre sailing yacht.

Hub – CHEF FOCUS IN MALLORCA

CHEF FOCUS IN MALLORCA: Today I’m speaking with Chef Malgorzata Anna Kanicka. With Courtesy of Erica Lay & The Mallorca Daily Bulletin. #24/0229.

December 27, 2024 · 3 min read


Erica Lay owner of EL CREW International Yacht Crew Agency http://www.elcrewco.com/ erica@elcrewco.com

CHEF FOCUS IN MALLORCA

Each week, Erica Lay, owner of EL CREW CO International Yacht Crew Agency, talks to a member of the yachting industry to learn more about our local yachting community. For more information about any of the stars featured here, you can contact Erica directly at erica@elcrewco.com.

Today I’m speaking with Chef Malgorzata Anna Kanicka.

Originally from Poland, Malgorzata has been working on yachts for over ten years. Starting her career as a stewardess, she eventually transitioned into the galley, where she now thrives as a well-established freelance chef with clients from around the world.

1. Where are you based?

I currently live in Nice, France.

2. What’s your background before yachting?

From a very young age, I worked in hospitality. I completed a postgraduate diploma in hospitality and spent time working in the United Kingdom in hotels before moving to France in 2011 to start my yachting career.

3. When/how did you become a superyacht chef?

I actually started out as a stewardess. However, I’ve always loved cooking, so whenever the chefs weren’t on board, I would take the opportunity to jump into the galley and cook for the crew. When my husband began captaining smaller vessels, I had to fully take on the chef role. I found it far more satisfying than interior work—it’s more challenging, and you’re constantly learning something new.

4. How would you describe your style of cooking?

I think it’s still evolving, but I focus on flavor and enjoy experimenting with different spice blends. Right now, my everyday cooking is heavily influenced by Asian and Middle Eastern cuisines.

5. What training did you do?

I completed my culinary degree at Gastronomicon in France, a fantastic school with high-end chefs as mentors specializing in pastry skills and general cooking. I also travel annually to study at culinary institutes around the world to broaden my knowledge and understanding of different cuisines. So far, I’ve trained in Thailand and Japan. Currently, I’m working on a Master of Pasta degree in Florence, Italy.

6. Any achievements or special moments that stand out?

Every job comes with its own unique challenges since no two boats are the same. However, the most rewarding feedback I get is when captains tell me their only complaint is that I can’t work full-time on their yacht because the crew is upset I’m leaving!

Another memorable achievement was pulling off a banoffee pie wedding cake with just one day’s notice—it was a challenge, but I made it happen!

7. What’s the best thing about your job?

The immediate satisfaction of a job well done. Seeing the crew run to the mess for their meals, and the post-meal glow when platters are empty, bellies are full, and everyone is happy.

8. What’s the most challenging part of your job?

Logistics and adapting to different galleys, crew preferences, and dietary restrictions like allergies. I have to be extremely flexible and creative with what’s available in each location. But I thrive on that challenge!

9. What’s your favorite thing to cook and why?

I love cooking Asian food, especially sushi. It takes time and preparation, but it’s all about fresh fish and pairing it with delicious sauces and herbs. The results not only taste great but also look stunning, making it a treat for both crew and guests.

10. What’s your least favorite thing to cook and why?

Octopus. I love eating it when it’s done perfectly, but if you make even the smallest mistake with timing or tenderizing, it becomes a chewy disaster.

11. What’s the most memorable guest request you’ve had?

There have been a few minor unusual requests, but the most memorable was creating a full nutritional menu plan for my client’s dogs onboard.

12. Who in the world would you love to cook for?

I’d love to cook for some of the top women chefs in the world, like Julia Child, Clare Smyth, and Nadia Santini. They’ve been pioneers for women in the culinary industry, and it would be my way of saying thank you for opening doors for the rest of us.

13. Where do you see yourself in 5 years?

Still doing what I love: cooking for others. I see myself continuing to freelance on yachts but also perhaps teaching guests or crew simple tricks they can use at home to make their meals more enjoyable.